1. Start the return process - Email us at firstname.lastname@example.org or call us at (720) 551-5320. Please include your order number and tell us which product you would like to return.
2. Print and Pack - Our customer service will provide you with a prepaid shipping label. Print the shipping label and securely pack the products in the original packaging, if possible. Seal the box and affix the prepaid shipping label to the outside.
3. Ship - Drop off your package at any United States Postal Service (USPS) accesspoint, including post offices, USPS blue collection boxes, your home mailbox, or some retail shipping stores. You can use the tracking number supplied on the prepaid label to track the shipments progress.
Once we receive your return, we will apply a refund to the payment method you used upon purchase within three business days. Please note that your bank may take up to several additional days to post the refund to your account. If you used a gift card to pay for all or part of your order, you will be issued a refund in gift card format for the appropriate value and any amount remaining will be returned to the other original payment method as applicable. You will receive a refund confirmation email with the return and refund information for reference.